SiteLock™ Emergency Response

Website Security & Malware Removal

Website Hacked?

Fix it now with SiteLock 30 minute emergency response

Immediate help for hacked websites!

Recover your hacked website fast with SiteLock Emergency Response. You'll get our fastest response time with analysis and work to recover your site started within 30 minutes.

By selecting SiteLock, you’re choosing the largest and most comprehensive website security provider in the world, as seen in Gartner AST Magic Quadrant. We are proven to find and fix more malware and other issues currently plaguing your site faster than anyone else.

Emergency Response

Additional Emergency Response Features

If your website has been attacked and compromised get immediate emergency assistance to quickly recover your site

ImmediateResponse

Get our fastest response time with analysis and work to recover your site started within 30 minutes.

PriorityTreatment

With the emergency package you get fast tracked straight to the top of the queue.

Real-timeUpdates

Track progress with our real-time updates throughout the process of recovering your site.

MalwareRemoval

If our automatic technology is unable to remove the malicious content we'll perform manual cleaning.

7 DayAftercare

We'll monitor your site for 7 days to ensure that your site remains malware-free post recovery.

One-offPayment

The emergency service is available for a single one-off fee, there's no recurring fees or subscription.

OngoingProtection

Find, fix and prevent threats plus accelerate your site with SiteLock Defend subscription.

Let’s EncryptFree SSL

QuickHostUK support Let’s Encrypt FREE automated SSL certificates for added security.

Frequently Asked Questions

To help you make an informed decision, we've compiled a list of our most frequently asked questions relating to the products and services listed on this page.

If you can't find the answer to your question or if you would like more information about it, please feel free to contact us at any time and we'll be happy to help you.

Submit Your Questions
SiteLock provides simple, fast and affordable website security to websites of all sizes. Founded in 2008, the company protects over 12 million websites worldwide. The SiteLock cloud-based suite of products offers automated website vulnerability detection and malware removal, DDoS protection, website acceleration, website risk assessments, and PCI compliance.

To learn more about SiteLock, watch the 'How SiteLock Works' video.
SiteLock provides comprehensive website security. It performs website daily scans to identify vulnerabilities or malware. When vulnerabilities or malware are found, you will be alerted immediately. Based on your SiteLock scanner, it will automatically remove any malware on your website. For content management system (CMS) websites, SiteLock can automatically patch found vulnerabilities.
SiteLock has the technology to perform a comprehensive website scan that encompasses:
  • File-based Malware Scanning and Removal: SiteLock performs daily scans of a website's files for malware. If malware is found, the website owner is alerted immediately. SiteLock also offers comprehensive scans to automatically remove the malware.
  • Vulnerability Scanning: SiteLock performs scans of website applications for common vulnerabilities that could lead to a compromise.
A website vulnerability is a weakness or misconfiguration in a website or web application code that allows an attacker to gain some level of control of the site, and possibly the hosting server. Most vulnerabilities are exploited through automated means, such as vulnerability scanners and botnets.

Malware, short for malicious software, is used to gather sensitive data, gain unauthorized access to websites and even hijack computers.
No. During a website scan, SiteLock downloads the relevant files to a secure server and performs scans there. There is no impact to the website content, code, bandwidth or server resources on the website.
The SiteLock Trust Seal is a widely-recognized security badge you can display on your website. It is a clear indication that your website is secure and malware-free. To add the seal to your website, simply include the code snippet that SiteLock provides in the footer area of your website.

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